Lodging Interactive, a leading interactive marketing agency servicing the hospitality industry and the publisher of the free Chatter Guard Monthly Benchmark Monitor Report has released its May 2010 report.
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Without May’s extraordinary performance for Extended Stay hotels, there wasn’t much left to buoy up the overall averages for June. Just as we saw in May, June saw a notable dip in almost every category. Hopefully, customer satisfaction will heat up with the weather. On a scale of 1-5, 5 being “fantastic” and 1 being “poor,” the average lodger indicated a 6.87% drop in Resultant Quality Score (3.64 to 3.39), a 12.57% decrease in Dining (3.74 to 3.27), and a 5.74% drop in Facilities ratings (4.01 to 3.78). The only improvement was in the category of Housekeeping (last month’s loser), which rose 3.52% (3.41 to 3.53).Room satisfaction saw an 8.55% decline (3.51 to 3.21), a 7.67% decrease in Staff reviews (3.78 to 3.49), and a 7.12% dip in Value (3.37 to 3.13).
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Never mind the associated cubicles, desks, chairs, and monitors that, for many people, have become part of everyday life. A Google exec believes desktop computers will be irrelevant in three years' time.
No twisting of words or misinterpretations took place here. John Herlihy, Google's vice president of global ad operations, simply said at University College Dublin's Digital Landscapes conference, "In three years' time, desktops will be irrelevant."
We'll let you decide whether, given the recent loss of life in Haiti and Chile, Google's timing is a little off here. But for better or for worse, the search giant picked today to promote Google Apps in a blog post titled "Disaster Recovery by Google."
A few points in Google's defense: it created a Person Finder tool in response to the earthquake in Haiti, which it pulled out again following the earthquake in Chile. Also, the company used its homepage and official blogs to solicit aid donations and spread awareness both times around.
Leyl Master Black is a Managing Director at Sparkpr, one of the world’s top independent PR agencies. Leyl has more than 15 years experience driving high-impact communications programs for emerging technology companies.
While more than three million businesses, brands and celebrities have created Facebook (
) Pages, many are struggling to figure out how best to use them. Companies are finding that even when they keep their pages updated with fresh content, they still aren’t seeing steady growth in their fan base.
via mashable.com
Dutch web monitoring company WatchMouse has done a thorough analysis of uptime and performance of 14 major URL shortening services, with quite disheartening results.
As it turns out, only two of these (goo.gl and twt.tl) have had a perfect uptime record between 02/14/2010 and 03/16/2010; the rest of the pack mostly had minor uptime issues, while snurl.com and tr.im had uptime below 99%.
via mashable.com
